FAQ

Aeroji is a platform, where airlines, lessors, MROs and supply chain service providers are connected. You can trade, lease or repair aero-engines, including all sorts of combinations of it. Aeroji provides functionalities to ensure digital procurement of the aero-engine aftermarket.

We ask everyone just for some information before using aeroji. Users need to have this data completely filled out before they can use aeroji. This data helps to make sure other users know who they are communicating with.

Aerojis requirements for users include:

• Full name
  
• Email address
  
• Confirmed phone number
  
• Company details
• Agreement to terms and conditions
  
• Payment information (Not applicable during the Beta phase)
  
  

Users are encouraged, but not required, to use a profile photo. Other users won't see your real email addresses for data security issues. Instead, users are encouraged to use the provided messenger functionality for requests, questions and negotiations.

You can update your details at any time, no matter if you add new information about yourself or your assets.

On Aeroji you can see any information which is shared. So you can see user profile details as well as every information about an asset.

Immediately after saving your completed asset profile.

People love browsing through photos. So photos can support you, for example, by showing some details of the asset.

Aeroji offers you a safe way to communicate with other users. Therefore Aeroji monitors malicious content, i.e. including spam and certain file types (.exe, .zip, .rar)

Please be aware that each user acts on his behalf when communicating via aeroji. Therefore aeroji is not accountable for the content of communication. If you are suspicious about the content of the communication, please do not hesitate to contact our support team at support@aeroji.com.

These communications will be stored by Aeroji. Communications upon request from any user is accessible by aeroji, and, if strictly necessary, for security or law enforcement purposes, such as fraud detection and prevention.

Aeroji may analyse communications to improve its services. If you do not want Aeroji to monitor or store your communications made via Aeroji, please do not make use of the communication feature offered by the platform.

A strong online presence: We market your assets actively on search engines, so people around the world can find your engines.

Intuitive features and tools: We are constantly working on Aeroji to give all users the best experience and to encourage transactions.

Verified ratings: Objective ratings and reviews are key in the business. Therefore we have a team which makes sure that the ratings are legitimate.

Support: Our support team is here for you. We are pleased to answer all the questions you have.